Contemporary Client Advisor - Palo Alto

Company: Neiman Marcus Group, Inc.
Location: Palo Alto
Posted on: November 6, 2024

Job Description:

Four luxury retailers - Neiman Marcus, Bergdorf Goodman, Last Call and Horchow - make up the Neiman Marcus Group. For over a century, we have continually transformed and elevated the luxury shopping experience, offering the finest in fashion, shoes, handbags, jewelry, beauty and decorative items for the home.We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us.Your RoleAs a Digital Client Advisor, you will showcase the most coveted product in luxury both in-person and digitally. You will work with the latest tools to maintain relationships with clients digitally and assist with their needs, serving clients that come into our store. The Digital Client Advisor will be given reserved time off the floor to engage with clients digitally. This job is onsite at the specified location and will report to the Sales Manager.What You'll Do

• Maintain a minimum time commitment of 30% off the floor for digital selling activities.
• Utilize available clientele resources to expand personal business.
• Maintain clients digitally and provide them with Neiman Marcus service.
• Remain an expert in selling across all product categories.
• Promote digital selling amongst peers and store environment.
• Demonstrate follow-up and customer requests and commitments.
• Be a team player, contributing and sharing with peers to create a collaborative environment.What You Bring
  • Creativity and experience with digital selling.
  • Entrepreneurial mindset and experience selling to clients using multiple digital tools.
  • Demonstrate flexibility to the changing needs of the business.
  • 2-5 years of fashion retail experience; commissioned sales experience.
  • High School Diploma / equivalency required.
  • Experience with multiple social media platforms.We offer an inclusive and comprehensive range of benefits to our valued associates, including:
    • Disability Benefits
    • Paid Parental Leave, Paid Family Leave, and Adoption Support
    • Paid Time Off
    • Retirement Savings Plan (401K) and Life Insurance
    • Financial Solutions
    • NMG Associates Core Discount of 30%
    • Personal and Professional Development OpportunitiesAbout Neiman Marcus GroupAs one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG-Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.Additional Information
      • Posting Date: Oct 30, 2024
      • Overtime Status: Non-exempt
      • Application Deadline: Applications are accepted on an ongoing basis
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